Right of recission
You have the right of recission from this contract within fourteen days without giving any reason. The withdrawal period is fourteen days from the day,
on which you or a third party named by you, who is not the carrier, have taken possession of the goods, provided that you have ordered one or more goods as part of a single order and these are delivered uniformly;
on which you or a third party named by you, who is not the carrier, have taken possession of the last goods, provided that you have ordered several goods as part of a single order and these are delivered separately;
on which you or a third party named by you, who is not the carrier, have taken possession of the last partial shipment or the last item, provided that you have ordered a good that is delivered in several partial shipments or pieces.
To exercise your right of withdrawal, you must inform us (RESS GmbH & Co. KG, Am Hasselbruch 28, 32107 Bad Salzuflen, Telephone number: +49 5208/91270, Fax number: +49 5208/8030, E-mail address: info@ress.de) by means of a clear statement (e.g., a letter sent by post, fax, or e-mail) of your decision to withdraw from this contract. You may use the attached model withdrawal form, but it is not obligatory.
You can also electronically complete and submit the model withdrawal form or another clear statement on our website (www.ress.de). If you make use of this option, we will send you a confirmation of receipt of such a withdrawal immediately (e.g., by e-mail).
To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.
Consequences of Withdrawal
If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (except for the supplementary costs arising if you chose a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than fourteen days from the day on which we are informed about your decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.
We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest.
You shall send back the goods or hand them over to us without undue delay and in any event not later than fourteen days from the day on which you communicate your withdrawal from this contract to us. The deadline is met if you send back the goods before the period of fourteen days has expired.
You will have to bear the direct cost of returning the goods.
You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics, and functioning of the goods.
Exclusion or Expiry of the Right of Withdrawal
The right of withdrawal does not apply to contracts
for the supply of goods that are not prefabricated and for the production of which an individual choice or decision by the consumer is decisive or which are clearly tailored to the personal needs of the consumer;
for the supply of goods that can spoil quickly or whose expiry date would quickly be exceeded;
for the supply of alcoholic beverages, the price of which was agreed upon at the time of the conclusion of the contract, but which can be delivered no earlier than 30 days after the conclusion of the contract and whose current value depends on fluctuations in the market which cannot be controlled by the entrepreneur.
The right of withdrawal expires prematurely for contracts
for the delivery of sealed goods which are not suitable for return due to health protection or hygiene reasons if they are unsealed after delivery;
for the delivery of goods, if they are, after delivery, according to their nature, inseparably mixed with other items;
for the delivery of audio or video recordings or computer software in a sealed package if the seal was removed after delivery.
Model Withdrawal Form
(If you want to withdraw from the contract, please fill out this form and send it back.)
To RESS GmbH & Co. KG, Am Hasselbruch 28, 32107 Bad Salzuflen, Fax number: +49 5208/8030,
E-mail address: info@ress.de:I/we () hereby give notice that I/we () withdraw from my/our () contract of sale of the following goods () / provision of the following service (*)
Ordered on ()/received on () _______________________________________________________
Name of consumer(s) _______________________________________________________
Address of consumer(s) _____________________________________________________
Signature of consumer(s) (only if this form is notified on paper) ____________________________
Date _____________________
(*) Delete as appropriate.